Calix 803G

Power Light

Will be GREEN if everything is working properly.

RED light may indicate a bad power supply or ONT.
Please call the support center.

Broadband Light

Will be GREEN if everything is working properly.
If light is RED, check fiber plugged in back and not pinched and if light is still notGREEN, please call support center.

Service Light

Power light and broadband light need to be GREEN to work.
If service light is RED, please call the support center.

Ethernet & Phone Light

Will only be GREEN if devices are plugged into them.
If still RED then there's an issue with device connected to it, please call the support center.

**803G supports our GigaSpire Blast Solution Routers, but can also support BYOD (Bring Your Own Device) router. Please note that if you choose to use your own router and are having issues, there may be a truck roll fee if the issue proves to be the customer's BYOD router.