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Welcome to Conxxus!

Following your recent installation, we want to ensure we are setting you up for success.
Here are some valuable resources to make your Conxxus experience better:

Payment Options and Resources

Make paying your bill quicker and easier by using your E-Care account.   E-Care allows you to see invoice and payment history. You can also make an electronic payment and/or enroll in automatic payments.

Check your inbox for a registration email from to get started. If you did not sign up for E-billing but want to, click to get signed up and save $5 a month!

Sometimes understanding the breakdown of your bill can be difficult. Click this example invoice where we break it down for you!  

*Please note that your first bill will be higher due to a prorated amount for your first month of usage – Each bill after will be the normal recurring amount* 

CommandIQ App

What is It?

CommandIQ is a free app where you can set and reset passwords, view connected devices, set parental controls, create guest networks, and more. Click here to learn more.  

Why do I need CommandIQ?

This app puts you into control of your network with just a click of a button. It’s convenient to use, it’s quick and easy, but most importantly it’s YOURS. 

*This app will only work with equipment provided by Conxxus.


Having issues with your internet? Have you tried turning it off and back on again? Just kidding…not really, sometimes it’s as simple as rebooting your equipment!

Check out our frequently asked troubleshooting questions for internet.

TV trouble? See if this helps!

Is your phone acting weird? Let’s take a look at our star codes and see if we can find a solution!


More Customer Resources

Wi-Fi Experience Guide   View Here 

Channel Guide   View Here

Leave a Review!

Share your thoughts and your Conxxus experience by leaving a review. Click to Learn More.

Refer a Friend and Get Rewarded!

Still Have Questions?

If you have any questions, feedback, or if there’s anything else we can help you with, please don’t hestitate to reach out!


Thank you again for choosing Conxxus.

We appreciate your trust, and we’re committed to providing you with a top notch internet experience.